17 questions related to website design services at Viet SEO

Welcome to the official website of VietSEO website design company. Here are 17 frequently asked questions while conducting website design for clients. Please consult before asking questions to VietSEO's consulting department.

Frequently asked questions about website design services

Here are 17 frequently asked questions while conducting website design for customers at VietSEO. Please consult before asking questions to VietSEO's consulting department.

01. What is a website, why do you need a website?

Website is an address consisting of one or more web pages displaying information and images on one or more topics, in the form of www.abc.com, www.abc.com.vn, www.xyz .net, www.abc.com ... Website includes all information, data, images about products, services and business activities that businesses want to convey to internet users.

To create conditions for interested subjects to learn information about the business and its products/services in the most convenient way - from any place and at any time. Besides, the website also helps businesses interact with customers or potential customers conveniently through the Internet. And businesses save a lot of communication costs such as postal, telephone, long-distance and international fax.

With such an important role, it can be considered that the website is the face of the company, a place to welcome and transact with customers online.

02. Why should a business have a website?

Every business should have a website. Because the website is really like a new, effective and very economic business channel for businesses in Vietnam. Currently, it fits the needs and habits of the majority of Vietnamese customers, whose number is constantly increasing. Website helps promote products/businesses, with low cost and convenience (24 hours a day, 7 days a week).

Today, customers do not have time to wait for businesses to send brochures or faxes because not only the product images are not clear, but also show the unprofessional and less modern nature of the business...

So don't think it's too early to talk about website design because the winners are often the pioneers so what are you waiting for without building a website of your own.

Another reason for you to start an online business as soon as possible is the fact that you may not be able to register the domain name you want (www.tencongty.com) because the domain name is being registered at high speed. about 50,000 names per day. It is extremely important to register a domain name that is right for your business before someone else loses it.

03. I'm wondering if I should make a website or not?

Any business or individual should have a website because a website helps promote products or businesses, with low cost and convenience (24 hours a day, 7 days a week).

Besides, doing business online (through the website) also expands opportunities to find customers and business partners not only in the country but also on a global scale. If there is no website, how to provide customers with information about the company and products in the fastest and most convenient way?

Today, customers do not have time to wait for you to send brochures or faxes because not only the product images are not clear, but also show the unprofessional and less modern nature of the business.

04. What are the benefits of a business website?

There are many ways your business can benefit from having a website of its own. Here are a few important aspects:

• Provide fast, up-to-date information to serve customers well.
• The amount of information provided is not limited as advertised on the radio.
• Promote in the global market and is a great opportunity for networking and business cooperation, on an international scale. Your website is a business card that you can use anywhere in the world to promote your business. A charity can effectively mobilize funding through its website when introducing and providing information about its activities to the world.
• Information about services and products is always available on the website and can be viewed at any time, easily searched.
• Save advertising costs (the price of building and maintaining a website is much cheaper than the cost of advertising on the radio, the content is unlimited).
• Information can easily be changed without having to reprint such as brochures, catalogs, business cards...
• Interact with customers (support, advice, order...).
• Save cost of space rental (electronic supermarket), personnel (service staff).
• Increase the professionalism of the business to a new level (in the digital age, if the business card does not have a website address, it must be a small business).
• Shorten the gap between small businesses and large enterprises (on the website - if done professionally - no one knows if this is a large or small business because e-commerce has the nature of "not knowing each other's faces, not visiting each other. really")
• Website allows easy feedback from customers. Customers can fill out a simple design feedback form and tell you what they think about your products and services. Website allows immediate answers to customer questions or concerns. If you have to answer the same question too many times about your products and services, or about your business in general, you can add a page that answers frequently asked questions.
• Be present online with competitors. You have to think of the Internet as a "phone book". More and more people use the website to find information, buy products and services. If you're not there, your competitors are. If you are not in the "Phonebook", how can customers find you?

05. What are the minimum requirements for a website?

In order for a business to operate, it must meet three basic requirements:

• Company's name.
• Operations headquarters.
• Infrastructure.

If we temporarily consider a website as a business, to set up and put into operation a website must also meet at least 3 factors:

• Website name (also known as domain name or domain) corresponding to "Business Name".
• Hosting (also known as web hosting) corresponds to the "Operational Headquarters" of the business.
• Website corresponding to the "Facilities" of the business.

06. How much is the investment for the website?

For your web investment to be effective, you need to set the necessary goals for the website. There are many different levels of website investment depending on these goals. Therefore, you need to proactively set budget limits and criteria. Consultants can base on that to offer appropriate solutions. It is necessary to distinguish the initial investment budget and the annual budget for the operation and promotion of the website.

To be able to make the best investment decisions. Contact us for a consultation so you can pinpoint your goals.

07. Besides the cost of building a website, do I have to pay anything else?

Cost of domain name, cost of hosting, cost of updating content, maintenance, promotion of the website... These costs may or may not be included in the service packages. services of a website design service provider, you should check before signing up.

08. I'm so busy, I don't have time for a website?

If you do not have time to prepare content for the website, VietSEO is ready to guide and advise you on all things related to the website and its operation, from writing content to content, prepare images, etc.

Website design always requires a necessary investment, but VietSEO will make things simpler when you start preparing website content. Because VietSEO is professional in the field of website design and focuses on the economic efficiency of the website, it is guaranteed to build you a website with "Quality - Cost Saving - Efficiency - Impression from aesthetics to Content".

Website construction should not be delayed because competitors have but you do not, you are one step behind your competitors and may lose customers, opportunities, and benefits brought by the website.

09. I heard a friend say that making a website is not effective if no one visits it

First of all, I would like to say that for a website to be effective, it is necessary to have a lot of factors: good marketing for the website, and good website quality, SEO standards, ...

• - Good marketing so that many people know the website, quality (content, updates...)
• - Good quality website for customers to come back after viewing.
• ...

Most websites in Vietnam today forget about website marketing, so no one comes to see it, so the website is not effective. Moreover, it is not easy to get successful website marketing quickly.

Therefore, in the process of VietSEO building websites for customers, the quality assurance and SEO standards of the website are always the top focus of ADC.

10. Many companies contact me. Why choose Viet SEO?

Currently, there are many companies providing website design services, the prices are very competitive and the service quality and service quality are also very diverse. You can request many places to quote the same website design for you.

However, only when starting to implement, you can evaluate the quality of service and service attitude, quality of website, hosting ... VietSEO has been very successful and professional in the field of website design, Focusing on website quality, online marketing, should meet the needs of building and marketing websites for your business.

VietSEO puts prestige and service quality on the top, ensuring competitive prices. Therefore, customers are completely assured and satisfied with their choice.

11. What is it like to change information on the website, who is responsible, and is there a cost?

If you build a product database, you are trained to update product information yourself and can update it at any time, just by accessing the Internet.

• If customers require small changes, VietSEO supports free of charge.
• If a major change is required, the two parties will agree on the cost estimate.

12. In case the website has an issue or is hacked, how will it be handled?

It is normal for a website on the network to have problems due to hackers intentionally breaking it or sometimes the website is down for a few minutes. No one can guarantee 100% that the website is not broken.

• It is important that VietSEO has the solution to fix the problem as quickly as possible, with the least damage.
• Viet SEO quickly fixes the problem within 24 hours and saves the data at the highest level because ADC always has offline data backup and has at least one parallel backup host.

13. After the website is created, how can it be made effective?

After you have a website, you have to market it in many ways.

Viet SEO provides website promotion services with Google Adwords so that you don't have to worry much about making your website effective. As for you, you must pay attention to updating information for the website, quickly replying to emails from customers.

14. How long does it take to design a website?

Usually 30 days from the date the customer provides full information and pictures. If customers need it urgently, VietSEO can do it within 15 days. Special cases can be negotiated.

On average, after 30 working days after signing the contract, the website will be fully designed before handing over and testing. VietSEO will train you with basic skills for good website management.

15. What do I need to prepare for the website content?

Usually a website has the following content:

• Home page: a general introduction about the latest, most beautiful, most impressive images and information
• About page: articles and pictures introducing the company, development history, achievements...
• Service/product page: introduce, list briefly about each product and service the company provides
• Contact page: provide address, phone number, email address for customers to contact the company

If you have more special requirements, you will have to prepare the content and illustrations for those sections.

16. How do I verify the effectiveness of the website once it's up and running?

There are two ways to verify:

• Technical parameters: each website has a statistics section, recording the number of people visiting the website each day or through the statistical analysis tool of Google Analytics. If you request, VietSEO will provide customers with these statistics monthly. Or Viet SEO puts these statistics right on the customer's website.
• You will self-evaluate the effectiveness thanks to the number of emails sent by customers interested in our products and services or by ratings on websites specializing in website ratings.

Read more Why Choose an SEO Agency in Vietnam?

17. Why is the website not working efficiently?

Most businesses with websites complain that their website is not effective for business. The reason is that businesses do not know how to manage websites and exploit the benefits of the website.

In particular, two reasons that businesses with websites often make are: Website is built, then "forgotten", not marketing the website. For example, if a new product of a business is produced and there is no marketing activity to promote that product, will the market know about that product?

Therefore, after building a website, businesses must focus on marketing their website, both online marketing and traditional marketing (such as printing the website address on business cards, including the website address in advertisements). , packaging, transaction documents of enterprises).

There are many ways to market your website online. This marketing (both online and in the traditional way) aims to make people know and can find your website.

There are many ways to market your website online and Viet SEO supports free consultations for customers who have designed websites at ADC on methods of website promotion so that people can know about products as well as increase sales for you. client.

• Poor content.
• Not updated.
• Unprofessional design.
• Function is not convenient.

If you do good marketing, have many visitors, but the content, form, and function of the website are poor and unprofessional, it will be difficult for people to come back to see it a second time. Moreover, the risk of being underestimated by customers of the professionalism of the business if the website of the business is not carefully taken care of, making the business lose many sales opportunities.